Frequently Asked Questions

Answers about our products and services.

PetMaison Box

Is the PetMaison Box safe for my cat?

Yes. The PetMaison Box features weight and gravity sensors, along with an anti-blocking system that immediately stops any movement if your cat approaches during the cleaning cycle.
Safety is continuous and absolute.

Will my cat adapt easily?

Yes. The interior is spacious, with a wide opening and open design, preventing any feeling of confinement.
Even more sensitive cats adapt naturally and progressively.

Is the PetMaison Box noisy?

No. It operates below 40 decibels, making it virtually imperceptible.
It can be used in any room of the house, even at night.

How are odors controlled?

The PetMaison Box combines:

Advanced deodorization system with TiO₂ technology
Hermetic waste bag
Odor-resistant coating

The result is a clean, neutral, and controlled environment.

How does the automatic cleaning work?

After each use, the system detects when your cat leaves and automatically starts the cleaning cycle.
Waste is separated, sealed in its own compartment, and odors are neutralized, with no manual intervention required.

How often should I empty the waste bin?

It depends on the number of cats:

Average autonomy: 7 to 15 days
Bin capacity: 9 L

You can be away with peace of mind, without compromising hygiene.

How many cats can use the same PetMaison Box?

Up to three cats, ensuring optimal hygiene and comfort.
For more cats, an additional unit is recommended.

What type of litter should I use?

Only premium quality clumping litter is recommended.
Other types, such as silica or biodegradable materials, do not ensure the optimal performance of the automatic system.

Can I control the PetMaison Box via my mobile phone?

Yes. The PetMaison app allows you to:

Track cleaning cycles
Monitor your cat’s weight and habits
Receive real-time alerts

Full control, wherever you are.

Does the PetMaison Box need to be plugged in?

Yes. It operates with standard electrical power to ensure stable and continuous performance.

Is the PetMaison Box suitable for apartments?

Yes. The design is compact, elegant, and quiet, created to blend seamlessly into any indoor space.

What accessories are included?

Each PetMaison Box includes:

Power cable
Seal-able waste bags
Entry protection ring
User manual

Are there replacement consumables?

Yes. Compatible waste bags are available separately. They ensure hygienic and odour-free disposal.

Does the PetMaison Box compromise home décor?

No. It was designed as a functional object with contemporary design, clean lines, and a discreet presence.
It fits into your space without interfering with your home’s aesthetic.

Is the PetMaison Box suitable for other animals?

Yes. It can be used by cats and small dogs up to 10–11 kg.
The spacious interior ensures comfort throughout the entire cycle.